Job Title: Systems Administrator
Location: Nairobi
Job Category: IT & Telecoms
Work Type: Full Time
Reports to: Finance &Administration Manager
General Purpose of the Position: Responsible for the upkeep, configuration, and reliable operation of computer systems.
The system administrator will ensure that the uptime, performance, resources, and security of the computers and computer systems being managed meet the needs of the users within Rochman Group.
Duties and Responsibilities
- Planning, design and implementation of various hardware, software & security systems
- Formulating, implementing and managing integrated ICT strategies, policies and procedures within the company
- Developing, maintaining and monitoring procedures for servers, users Operating Systems and Databases with periodic backups and recovery (where necessary)
- Monitoring, planning and coordinating the distribution of client/server software and service packs
- Overseeing the development, design and implementation of new applications and changes to existing computer application systems
- Investigating user problems, identifying their source determining possible solutions, testing and implementing these solutions
- Providing the necessary support and training including preparing training plans for staff on IT
- Provide direct technical assistance to staff and acting as first point contact for IT end users ensuring that information processing needs are being satisfactorily met
- Liaise with service providers and following up on user problems until they are satisfactorily resolved
- Introducing innovative ideas to support the various business processes necessary to improve delivery of services
- Provide documentation of processes for Operating System/Database technical environments
- Maintain an inventory of computers, peripherals, software, and other ICT equipment in the organization
- Assist with creative design templates for the marketing and sales team
- Any other duties that may be assigned from time to time
Qualifications:
- Bachelor’s degree in Computer Science or any related field;
- Two (2) years’ experience in networking, systems administration, and IT support in a fast paced or rapidly growing organization;
- Advanced knowledge and experience in implementing IT related policies and procedures;
- Ability and willingness to continuously stay up to date with relevant technological advancements in the market
- Certification such as CCNA and or MCSE will be an added advantage
- Ability to be adaptable and flexible
